Who was the person in your career that really made the difference for you? That one particular manger, that did more than just teach you how to do certain things, but also taught you to think differently, to find your own solutions and encouraged you to challenge yourself?

Fantastic, you have been promoted to manager and you’re proud to lead a team. And now what? When managing a team is new to you, you’ll often have questions like: How do I get my team working towards the same goals and directions? How do I deal with resistance? Why don’t I get the expected result when I ask someone to do something? How do I communicate unpleasant news?